7 Examples of Brands Leveraging Twitter for Social Customer Care
These days, there’s little doubt that social media is plays a pivotal role in a brand’s marketing strategy. After all, with roughly 2 billion internet users on social networks and counting, there’s massive reach and resonance potential. But couple widespread adoption with shifting consumer preferences and expectations—and the smell ofRead More
10 Online Marketers to Watch in 2018
Online marketing requires experience, creativity and a working knowledge of the latest trends and technologies necessary to stay competitive in the modern landscape. And while there aren’t any shortcuts to gain more experience, there is a convenient way to stay up to date on the latest marketing trends and get inspiration forRead More
Our Top 10 Influencer Marketing Posts of 2017 Plus Thoughts on 2018
This year demonstrated an explosion of interest in influencer marketing bringing with it a sharp increase in attention as well as implementation successes and failures. The mixed bag of advice for any shiny new object of marketing attention like working with influencers brings uncertainties, especially with rapid innovation, increased competitionRead More
Show ’em What You Got: 7 Tools to Break Into Visual Marketing
Not too long ago, experts predicted that the online marketing space would be too competitive for run-of-the-mill content. Think about it for a second. With millions of blog posts being published per day, do you think a small brand stands a chance to steal the online audience’s attention from industry leaders? ProbablyRead More
Weekend Favs December 30
My weekend blog post routine includes posting links to a handful of tools or great content I ran across during the week. I don’t go into depth about the finds, but encourage you to check them out if they sound interesting. The photo in the post is a favorite for theRead More
Automatic Insights: How AI and Machine Learning Improve Customer Service
Artificial intelligence, or AI, iallows computer systems to automatically recognize and perform certain jobs that formerly would have required human intervention. If you’ve ever loaded a new image into the photos application on your computer and had it instantly recognize the faces of every person there, you’ve seen the powerRead More
5 Reasons Personal Branding is Non-Negotiable for 2018
Why is everyone all of a sudden trying to become LinkedIn-famous? Is anyone else tired (like me) of reading about all of the branding “hacks” out there? After all, there’s a lot more to achieving great personal branding than tricking algorithms. Related: 8 Reasons a Powerful Personal Brand Will Make YouRead More
Better Marketing, Better Sales: 5 Marketing Don’ts From Papa John’s
Papa John’s is one of America’s most prominent pizza restaurant chains, with advertisements appearing during NFL broadcasts, known for its slogan of “Better Ingredients, Better Pizza.” However, recently Papa John’s attracted unwanted attention and criticism for the way its founder and CEO John Schnatter responded to the NFL national anthem playerRead More
4 Marketing Strategies Every Startup Can Afford
Do your products sell themselves? Having a great product is essential, but that alone isn’t enough to make your startup successful. Aside from your fantastic product, you’ll also need a stellar marketing strategy to grow your startup. But for many entrepreneurs, it’s simply not realistic to spend a lot ofRead More
Digital Marketing News: Teens Over Facebook, Blockchain and Big Blue, MoonPie Roasts You
Social Commerce Takes Hold. A study by PwC reports that 78% of consumers are influenced by social media when shopping online. According to Marketing Week, the “social commerce boom” is being fueled by young mobile consumers. Thirty-three percent of 18- to 24-year-olds say they would purchase items directly on Facebook,Read More
